In a previous blog, I walked through how to ensure Trio meeting room devices received the right configuration file from the Polycom Provisioning Server. Whilst the approach I outlined then is still valid, I’d like to share a much simpler way that minimises the possibility of incorrect configuration making it onto your Trio devices. The old method […]
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Within the on-premises world, dial plans have been around for quite some time, and not just within OCS/Lync/Skype for Business. For most organisations, the way users were dialled on traditional PABX systems was by their extension. It was possible to look up a user in a contacts list and then dial them, but ultimately the […]
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Missing $dnsName in the certificate $CertFullName…
SKYPE FOR BUSINESS ONLINE PSTN CONFERENCING: WHY IT’S SUCH A BIG DEAL The increase in mobility of people in the workforce has given rise to a host of amazing virtual meeting options – including options for dial-in conferencing, web based online audio/video conferencing, as well as desktop client and room based solutions. As a result […]
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Mid November, Polycom released a much anticipated firmware version for the Trio 8800 conference devices: 5.4.4 REV AA (5.4.4.7511). This release gave us a new Skype for Business themed user interface, better support for USB tethering scenarios, multiple video stream support and new screen layouts for video and content viewing (say goodbye to audio switching video […]
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Earlier in the week, I presented a webinar for Microsoft covering Skype for Business and Cloud PBX for the school environment. The session starts with a high level look at what the connected school/classroom of the future could look like, before delving into Cloud PBX, what it is, and how to start using it. Whilst aimed […]
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UPDATE: The below guidance is still valid, however check out my follow up blog for a simpler approach: Provisioning Polycom Trio 8800s – A Better Way Late last year saw the release of Polycom’s latest Lync/Skype for Business certified conference phone: the Polycom Trio 8800. Polycom also surprised most of us with not only audio, but […]
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Microsoft has released the next version of the Office Web Apps (WAC) server, and it’s had a name change. It’s now known as Office Online Server (OOS). You can read more about it here. This role is used by Lync 2013/Skype for Business environments as a way to dynamically get PowerPoint presentations out to meeting […]
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Consider the following scenario: You’ve deployed your Virtual Machines on Hyper-V hosts that are running Windows Server 2012 or 2012 R2. Everything appears to be running swimmingly. However, you soon start to experience the following symptoms: Virtual machines randomly lose network connectivity. The network adapter appears to be working in the virtual machine. However, you cannot ping or […]
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Recently, I came across an issue that was affecting Lync 2013 SBA homed users after the re-IP addressing of a Lync 2013 Enterprise Edition pool. After all IP addresses were updated, and pool homed users were fully functional once again, it was discovered that any users homed to an SBA were unable to answer Response Group […]
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