Introducing the Polycom Trio 8500 Conference Device

Towards the end of 2015, it was with great joy that the world welcomed the Polycom Trio 8800 conference room device into being. Prior to this, the conference phone of choice for Lync/Skype for Business deployments was the Polycom CX3000: a somewhat ageing platform that was still running Lync Phone Edition software, which Microsoft is […]
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Guest Access for Microsoft Teams Has Landed

Since its inception, there’s been one feature at the top of most people’s Microsoft Teams wish list: Guest access. Today, I can report that the wait is finally over! You can now add anyone (err, anyone with an Azure Active Directory account…) as a guest to a Team. I’m expecting this will be extended in […]
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Change to Extension Manipulation with Sonus SBC Edge v6.1.3 (SBC1000/2000)

Last week, Sonus released software version 6.1.3 build 474 for their SBC Edge 1000/2000 session border controllers. Whilst I don’t usually rush out and deploy fresh out of the oven updates, in this case there was a pressing requirement for any Sonus CloudLink appliances that were soon to be updating to Microsoft Cloud Connector Edition […]
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Polycom RealConnect for Office 365: Why it’s an even bigger deal

In a previous blog, I discussed the added benefit of PSTN Conferencing capabilities when used in conjunction with Skype for Business Online. Meeting participants could continue to join from their Skype for Business client or a web browser, but now they could also choose to join via phone: very much still an important use case. […]
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Provisioning Polycom Trio 8800s – A Better Way

In a previous blog, I walked through how to ensure Trio meeting room devices received the right configuration file from the Polycom Provisioning Server. Whilst the approach I outlined then is still valid, I’d like to share a much simpler way that minimises the possibility of incorrect configuration making it onto your Trio devices. The old method […]
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Skype for Business: Cloud PBX Tenant Dial Plans Have Landed

Within the on-premises world, dial plans have been around for quite some time, and not just within OCS/Lync/Skype for Business. For most organisations, the way users were dialled on traditional PABX systems was by their extension. It was possible to look up a user in a contacts list and then dial them, but ultimately the […]
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Deploying Sonus CloudLink: Missing $dnsName in the certificate $CertFullName

Missing $dnsName in the certificate $CertFullName…

Skype for Business Online PSTN Conferencing: Why it’s such a Big Deal

SKYPE FOR BUSINESS ONLINE PSTN CONFERENCING: WHY IT’S SUCH A BIG DEAL The increase in mobility of people in the workforce has given rise to a host of amazing virtual meeting options – including options for dial-in conferencing, web based online audio/video conferencing, as well as desktop client and room based solutions. As a result […]
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Polycom Release Trio 8800 Firmware 5.4.4 Rev AB

Mid November, Polycom released a much anticipated firmware version for the Trio 8800 conference devices: 5.4.4 REV AA (5.4.4.7511). This release gave us a new Skype for Business themed user interface, better support for USB tethering scenarios, multiple video stream support and new screen layouts for video and content viewing (say goodbye to audio switching video […]
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Modernise your school with Skype for Business & Cloud PBX

Earlier in the week, I presented a webinar for Microsoft covering Skype for Business and Cloud PBX for the school environment. The session starts with a high level look at what the connected school/classroom of the future could look like, before delving into Cloud PBX, what it is, and how to start using it. Whilst aimed […]
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